Mediation is a consensual process intended to help resolve disputes between parties. It is an alternative to litigating or arbitrating disputes and is seen as one of the key Alternative Dispute Resolution (ADR) options.
It often involves the parties meeting (in person or on-line) to explore ways of solving the dispute with the help of a mediator - or sometimes multiple mediators.
This is a consensual process - even if some parties may sometimes feel "forced" to mediate - and the role of the mediator is adopt steps and strategies most likely to lead the parties to find a solution between them.
Importantly, the mediator's role is not to decide or impose an outcome on the parties: instead, they can merely help the parties to see other views and perspectives and to explore options for settlement.
A mediator will often bring the parties into one space - or put them into separate spaces - at different times in the meetings to help move matters forward. It is very common for the parties to disclose sensitive or confidential information to the mediator as part of the process to helps the mediator understand the interests of the parties.
We offer mediation services online and in-person as part of the range of dispute resolution options, and can assist both as a mediator for parties who have agreed to mediate or can help one party to a mediation get the most out a mediation (including acting as their advisor where that is the right option for them).

Mediation is often helpful where the parties will be continuing to work together, may be in the same industry or otherwise will need to maintain a relationship (business or otherwise) after the process concludes.
Mediation can be more effective than litigation or arbitration where there are numerous intermingled issues, allowing those involved to be heard and to find a way forward.
From time to time, the personal aspect of a dispute is the stumbling block to resolving the business dispute: mediation can give the parties the space to express the emotional component, unlocking the ability to settle.
Mediation can be set up at short notice and so can get to the heart of the issues quickly, potentially enabling those taking part to move forwards quickly.
Sometimes the cycles of negotiation - offers, refusals and counter-offers - can be very slow and costly. In those cases getting the parties together to work to solve the issues collaboratively can be helpful.
Litigation can often be very public - both the documents placed before the Court and the public statements which are made. Where there is a benefit to discretion in the dispute and the outcome, mediation can help.
Wood IP